Following a strategy development engagement for a financial services provider we set up an implementation management office (IMO) to execute the strategy.
We set up an implementation management office (IMO) with mini teams to focus on each objective and a guide book was created explaining each step for these initiatives along with KPI’s.
The IMO created a detailed balanced scorecard showcasing how each strategic objective trickles down to activities and sub activities to be performed by different stakeholders and introduced a cloud-based project management tool to monitor and track these activities.
The IMO installed a comprehensive governance mechanism while conducting periodic meetings to update stakeholders on progress and resolve implementation issues.
The IMO also introduced a project management tool in order automate the tracking and monitoring process, while creating board-level implementation dashboards.
Quality assurance programme on completed activities against predetermined achievements and change management initiatives were conducted for hassle free execution.
The client achieved a successful execution, hassle free implementation, and on time delivery of the key objectives set.