Investment Considerations for B2C E-commerce

Investment Considerations for B2C E-commerce

February 22, 2023
February 22, 2023

Share

Key Considerations for investing in B2C E-commerce


Stax was approached by an investor Client to evaluate the attractiveness of an investment in a B2C e-commerce player and its related market. 


The key objectives of this engagement were to understand:


  • The outlook for e-commerce platform spend
  • The Target’s competitive positioning
  • The Target’s core customer alignment

Additionally, we worked on assessing what steps the Target was taking to move up-market and upsell customers.


Planning Strategy


Stax relied heavily on primary research:


  • Web survey of customers/partners, non-customers, and industry experts
  • Targeted phone interviews customers, non-customers, and industry experts

Secondary research was then conducted to validate primary insights.


Trends in the Market

Our final deliverable quantified the annual addressable market opportunity available to the Target on a segmented basis (i.e., midmarket, enterprise, etc.) in the e-commerce market.


  • Stax mapped the e-commerce competitive landscape, Target’s positioning, and its right-to-win versus key competitors on a segmented basis. 
  • Outlined the customer purchasing process and the Target’s alignment to that process across key market segments, including alignment to agencies (creative, digital, etc.), systems integrators, and other potential partners.

We additionally conducted a growth outlook assessment for the Target based on: 


  • Forecasted annual market opportunity
  • Company win rates
  • Customer spend growth
  • Customer churn

This included an analysis on the Target’s current and future market share vs. key competitors on a segmented basis and its ability to move up-market to serve larger organizations.


A Deeper Look into the Market


Stax outlined the key investment considerations for the Target along with market opportunities, which helped our Client to make a more informed investment decision.


Key Considerations for investing in B2C E-commerce


Stax was approached by an investor Client to evaluate the attractiveness of an investment in a B2C e-commerce player and its related market. 


The key objectives of this engagement were to understand:


  • The outlook for e-commerce platform spend
  • The Target’s competitive positioning
  • The Target’s core customer alignment

Additionally, we worked on assessing what steps the Target was taking to move up-market and upsell customers.


Planning Strategy


Stax relied heavily on primary research:


  • Web survey of customers/partners, non-customers, and industry experts
  • Targeted phone interviews customers, non-customers, and industry experts

Secondary research was then conducted to validate primary insights.


Trends in the Market

Our final deliverable quantified the annual addressable market opportunity available to the Target on a 

segmented basis (i.e., midmarket, enterprise, etc.) in the e-commerce market.


  • Stax mapped the e-commerce competitive landscape, Target’s positioning, and its right-to-win versus key competitors on a segmented basis. 
  • Outlined the customer purchasing process and the Target’s alignment to that process across key market segments, including alignment to agencies (creative, digital, etc.), systems integrators, and other potential partners.

We additionally conducted a growth outlook assessment for the Target based on: 


  • Forecasted annual market opportunity
  • Company win rates
  • Customer spend growth
  • Customer churn

This included an analysis on the Target’s current and future market share vs. key competitors on a segmented basis and its ability to move up-market to serve larger organizations.


A Deeper Look into the Market


Stax outlined the key investment considerations for the Target along with market opportunities, which helped our Client to make a more informed investment decision.


Read More

By Rob Larson, Jordan Abrams February 17, 2026
A recap of Grant Thornton Stax and Raymond James’ healthcare breakfast on PE investment opportunities across the pharma tech ecosystem.
How AI is Reshaping Vertical SaaS
By Kelsey Chisholm & Palash Misra February 12, 2026
AI is driving a bifurcation between surface-layer productivity tools and core operational platforms within vertical software. Learn how Ai is reshaping vertical SaaS here.
Vault Top 50: Four Years Running
February 11, 2026
For four straight years, Grant Thornton Stax has earned a spot on the Vault Consulting Top 50 list of the best consulting firms to work for in North America. Read more here.
Grant Thornton Stax Advises Alma on its Acquisition by Spring Health​
February 3, 2026
Grant Thornton Stax supported Alma, a membership-based platform that aids mental health clinicians in building thriving private practices, on its recent acquisition by Spring Health. Read more.
Grant Thornton Stax Announces Winter 2026 Promotions
January 30, 2026
Grant Thornton Stax is pleased to announce our 2026 winter promotions. Click to learn more.
Stax Consultant Spotlight: Chris Flynn
January 30, 2026
Grant Thornton Stax Consultant Chris Flynn sits down for a Q&A to share his experience and insights from his tenure with our firm. Read the full interview here.
Show More